Order
You can simply add any of our products – min 100 in quantity – to your cart and proceed with your order.
If you have a special need or custom specifications let us know and we’ll do our best.
In case of a custom order, we tweak our products according to your specifications & needs and manufacture them accordingly.
If you want to make a bulk / discount purchase, we create a special grouped order for you which you can then pay online or via bank transfer.
Delivery
We try to keep our products in stock in numbers so we can ship them as soon as we get your order. However the delivery period varies depending on the country you order from.
You can contact your domestic customs and docks to get information about shipment requirements and the delivery process.
Post Sales
You can follow the status of your order in our Order Status page. In addition, you can contact us to get more information about your order.
We provide spare parts for all of our products to ensure you can use them for years to come. We also provide remote support to help with your issues if you want to solve them with a faster local siutation.
In rare cases you might receive a faulty or damaged product – which may be due to a variety of reasons that can occur during or before shipment, you can request a replacement if you document it properly.